As with many repair jobs, installing a ball screw can present unforeseen problems. Often, the technician will have little experience installing the units, so Express Ball Screw Repair & Engineering offers free telephone technical support to assist with unexpected installation problems.
Our service technician has over 35 years of experience in the machine tool industry, and is familiar with the design and operation of most CNC controlled machines and high tech equipment. He was formally trained in Europe as an axis alignment and ball screw installation specialist.
Due to volume, support is available Monday through Friday to our current customers only. However, please feel free to take advantage of our FAQ section which features helpful hints on solving simple problems that you may encounter.
If you are in need of immediate assistance please call us toll free at:
1-800-711-2153
You may also e-mail us at:
expressballscrew@aol.com